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Customer testimonials & project ratings
independently verified by HomeAdvisor. 

Overall Verified
Testimonial Score

4.88

Composite Score

Quality

Customer Service

Value for Money


Review Date: 06/08/2014 | Author: a Neighbor, Spotsylvania, VA

Comments: all was done in professional manner and friendly people.

Review Date: 02/24/2014 | Author: Lisa R., Warrenton, VA

Comments: Nice crew and excellent work. They will be back to add wood steps soon. Thank you Wayne and the crew!

Review Date: 06/26/2013 | Author: Jeff K., Haymarket, VA

Comments: There is nothing like the guy that installs the floor doing the bid. Wayne, Rick, and Chris were all excellent to work with. The best part was that they were happy to do the work. The floor installation came out excellent even with the house being 40+ years old as nothing in the house is square or level. Wayne worked the tough spots, Chris matched the stain to the tee and Rick and Chris made sure that there were not seems on seems and that there weren't small pieces on small pieces...I would recommend to anyone…nice people Jeff K.

Review Date: 04/09/2013 | Author: Natasha E., Fredericksburg, VA

Comments: Wayne and his team did an amazing job on our wood floors! He responded to my request for an estimate immediately. During our initial visit, he arrived with several samples and was extremely knowledgeable about the various types of wood that we could use. We ended up purchasing Cinnamon Kempas wood on our own from an online vendor but Wayne was very understanding. His crew arrived on time each day during the week of installation. They moved all of our furniture around as needed to get the job done and also put felt pads on the items to avoid scratching the floors. I have received so many compliments on my floors! Would highly recommend!!!

Review Date: 04/22/2012 | Author: Brenda G., Haymarket, VA

Comments: WS Flooring was an excellent choice, and I would have them back in the future for any carpet or hardwood installs. Wayne had great ideas for our bedrooms and hallway. He and his crew were always on time and delivered on schedule as promised. They all worked harmoniously together, were very careful when moving furniture, and vacuumed as they worked providing a very clean working environment. Wayne was very communicative with us during the installation. They all worked professionally during the install and made us very happy with choosing WS Flooring. If you are picky about contractors, don't hesitate to hire WS Floooring!

Review Date: 03/05/2012 | Author: David H., Bristow, VA

Comments: I received a quote from a carpet guy from someone outside of service magic and I wasn't pleased with the price or the individual. He was even recommended by a friend no less. I contacted service magic and Wayne called me and was willing to come out on very short notice. He was professional and extremely friendly. He was also very flexible with the timing of my small project and came the next day! He was awesome! Oh and did I mention he charged half the price of my previous quote? I will use him for all my flooring needs. He's not pushy and he's a guy you can trust. I found my flooring guy.

Review Date: 02/10/2012 | Author: Orrin W., Locust Grove, VA

Comments: great job on time and helpful in every way. Thanks so much. O Ward

Review Date: 09/18/2011 | Author: Rochelle A., Manassas, VA

Comments: No Comment

Review Date: 09/08/2011 | Author: Doris F., Spotsylvania, VA

Comments: No comment.

Review Date: 08/28/2011 | Author: Thomas M., Culpeper, VA

Comments: Very good job and nice people

Review Date: 08/18/2011 | Author: Willard S., Stafford, VA

Comments: On tme, professional in their approach to the task at hand and in dealing with the customer. Task finished in a reasonable amount of time and they were very good at cleaning up after themselves.

Review Date: 08/17/2011 | Author: William C., Warrenton, VA

Comments: Wayne Settle and his crew (WS Flooring) are the best. In the initial hiring stage, Wayne was never pushy. Instead, he fully explained the options and the process, and backed off while we thought things over. Then, he gave us the best price out of several blind bids. The flooring project was a big one- new hardwood floors on the ground and second floors of our house, and new stairs. A project that big can’t help but be a disruption, but Wayne and crew made it as painless as possible, moving the furniture around as they worked, cleaning up each day, and finishing right on schedule. I wouldn’t hesitate to hire WS Flooring again.

Review Date: 07/20/2011 | Author: Duane B., Jeffersonton, VA

Comments: The installation was done to perfection.

Review Date: 04/26/2011 | Author: Robert W., Fredericksburg, VA

Comments: Wayne and his brother did a wonderful job and left the job site very clean. Our tile flooring is beautiful. WS Flooring was on time, on budget and very talented!

Review Date: 04/09/2011 | Author: Judy J., Manassas, VA

Comments: WS Flooring gave me a quote over the phone, came out and assessed the project, and the price did not change. His professionalism and pride in his job is 2nd to NONE. My family was so pleased with the work, that we have been asked by another well-known establishment, if they could use him for their customers. I would not hesitate to use WS Flooring again, or recommend them to anyone.

Review Date: 02/16/2011 | Author: a Neighbor, Locust Grove, VA

Comments: I would highly recommend WS Flooring to anyone! It was a pleasure working with WS Flooring. Customer service was out of this world!..very friendly, helpful and over all honest!

Review Date: 02/09/2011 | Author: Nicole A., Fredericksburg, VA

Comments: Really pleased with the job that was done and they were very attentive to keeping our home clean during their work. Hired them to install carpet in another room after this job was complete.

Review Date: 01/24/2011 | Author: Carolyn P., Fredericksburg, VA

Comments: The service and work quality was excellent. Wayne was prompt, professional and took pride in his work. I would not hesitate to hire WS Floring again and I highly recommend them.

Review Date: 01/14/2011 | Author: Bill L., Fredericksburg, VA

Comments: He was very professional, prompt and friendly. His charges were very reasonable.

Review Date: 01/05/2011 | Author: a Neighbor, Manassas, VA

Comments: Excellent work.

Review Date: 01/02/2011 | Author: Barb E., Fredericksburg, VA

Comments: They were very friendly and gave me a good price. I would definitely hire again.

Review Date: 12/23/2010 | Author: a Neighbor, Fredericksburg, VA

Comments: Arrived on time. Preformed the job quickly.

Review Date: 12/19/2010 | Author: a Neighbor, Fredericksburg, VA

Comments: Wayne arrived on time, was quick and di d a good job. Thank you.

Review Date: 11/01/2010 | Author: Debbie B., Bristow, VA

Comments: Wonderful service. Prompt and Professional. Pleasure to do business with.

Review Date: 10/24/2010 | Author: Craig D., Gainesville, VA

Comments: Wayne was very professional, accessible, friendly, fast and efficient. I would not hesitate to recommend him. It was clear that Wayne wanted to do a quality job!

Review Date: 10/02/2010 | Author: a Neighbor, Spotsylvania, VA

Comments: Wayne and Ray arrived at 7:30 A.M. to stretch our carpet. They are both very professional and friendly. They worked diligently until they finished all the rooms.It was a delight hiring people like Wayne and Ray!!!

Review Date: 09/26/2010 | Author: Gloria M., Manassas, VA

Comments: Wayne and crew work was very professional. They wanted to do a good job and wanted you to be pleased. I definitelly plan to use Wayne on future flooring jobs.

Review Date: 09/24/2010 | Author: Heather D., Bealeton, VA

Comments: Wayne is fantastic. He is very responsive and helpful. We expect to rehire him soon for another project!

Review Date: 09/15/2010 | Author: a Neighbor, Gainesville, VA

Comments: WS Flooring arrived at the job site early, completed the job professionally and the gentlemen that worked on our floor were friendly, cleaned up after themselves and priced the job fairly. I would (and hopefully will) use them on future flooring installations and carpet repairs.

Review Date: 09/12/2010 | Author: Pamela J., Culpeper, VA

Comments: Excellent- I describe my situtation to Wayne and what I hoped to do. He made my selection easy with providing quality selection of product and his knowledge. I could tell right away he was interested in meeting my expectations. He communicated his schedule and met my timelines effectively. Called to confirm his arrival and everything was on time, schedule, and budget! His quote was his price! Wayne and his team are polite, maticulas with details, and always cleaned up when leaving for the day. I would trust him with my house to give him a key, when he does more work for me. I am not sure when - but he will be the only contractor I use for flooring and any service he provides. My husband and I are extremly pleased with this job- it beautiful and I can not wait to show it off to my closes friends and family - and I will provide Waynes information to them or anyone considering using his bussiness! Many- many thank you's - and a superior job, with care and craftmanship- your customer for life! Pam

Review Date: 09/05/2010 | Author: a Neighbor, Fredericksburg, VA

Comments: As we were preparing to move in to a home we had a very tight schedule. WS Flooring went out of their way to accomodate our needs. They completed our carpet repair project very quickly and professionally. They also suggested several projects and services they could perform for us in the future. Very impressive.

Review Date: 08/15/2010 | Author: David D., Stafford, VA

Comments: Polite, personable, fast, efficient and a good value. Great job: Great company.

Review Date: 08/09/2010 | Author: a Neighbor, Stafford, VA

Comments: Prompt & exceptional service! Wayne is extremely professional who enjoys what he does. Came in under the estimate.

Review Date: 07/28/2010 | Author: Louis D., Fredericksburg, VA

Comments: Mr. Settle provided prompt service in a professional manner.

Review Date: 06/29/2010 | Author: Vickie M., Stafford, VA

Comments: Wayne did an outstanding job and I would definitely recommend him to anyone needing flooring services. Thank you, ServiceMagic, for recommending WS Flooring, Inc.

Review Date: 06/15/2010 | Author: Christy B., Bristow, VA

Comments: I was very impressed with the turnaround time of Mr. Settle. No sooner had I hit the return button on my computer he was calling me to schedule an appointment...Wow! He offered to come to my house that day and provide me with an estimate. I accepted his offer and was very pleased that I had. Mr. Settle was very courteous and professional. Needless to say I scheduled him to complete the work. I am very pleased with Mr. Settle and would recommend him to family and friends.

Review Date: 04/30/2010 | Author: a Neighbor, Stafford, VA

Comments: Mr. Settle was on time. He was very knowledgeable in regard to the task. The carpet looks great. I would definitely recommend him to friends or call him again if further work is needed.